Privacy Policy

1. Information We Collect

We collect the following information when you subscribe to Tracck:

• Mobile phone number
• Country/region
• Approximate time zone derived from your phone number and/or country (for delivery timing compliance)
• Payment information (processed securely by our payment provider)
• SMS consent timestamp and IP address

2. How We Use Your Information

Your information is used solely to:

• Send you daily SMS news digests
• Determine appropriate delivery timing to comply with applicable messaging laws (including quiet hours)
• Process your subscription payments
• Comply with legal obligations
• Improve our service quality

3. SMS Program Privacy

Message Frequency: One (1) message per day

Data Retention: We retain your phone number and consent records for as long as you remain subscribed, plus 90 days after cancellation for compliance purposes

Third-Party Sharing: We do not sell or share your phone number with third parties for marketing purposes. Your number is only shared with our SMS service provider (Twilio) to deliver messages.

Delivery Timing & Time Zone: To help comply with quiet hours and other messaging restrictions, we may use your phone number's area code and/or country to estimate your local time zone and delay messages to the next permitted time when needed. We do not use precise GPS location for this purpose.

Opt-Out: You may opt out of SMS messages at any time by replying STOP. This will stop all text messages but your subscription will remain active.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encrypted data transmission (TLS/SSL)
• Secure storage with access controls
• Regular security audits

5. Your Rights

You have the right to:

• Access your personal data
• Request deletion of your data
• Withdraw consent for SMS messages
• Lodge a complaint with a supervisory authority

6. Cookies & Tracking

Our website uses minimal cookies for:

• Session management
• Analytics (anonymized)

You can disable cookies in your browser settings, though this may affect website functionality.

7. International Users

If you are located outside the United Kingdom, please note that your information will be transferred to and processed in the UK.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via SMS or email.

9. Contact Us

For privacy-related inquiries, contact us at:

Email: privacy@tracck.cc

Company: DIGITAL MEDIA BLITZ LTD

Company Number: 10341912